A Study of Quality of Service Indicators in IT Knowledge Community

碩士 === 中國文化大學 === 資訊管理研究所 === 97 === The purpose of this study is planning a set of indicators to measure quality of service in IT knowledge community. Community managers can immediately measure the quality of services, adjust business strategy to create the maximum value for the community. This stu...

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Bibliographic Details
Main Authors: Shu-Hui Huang, 黃淑慧
Other Authors: Yann-Jong Hwang
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/09709175315956688215