A Study of Applying FMEA and DMAIC Methods in Improving Customer Complaint
碩士 === 國立屏東科技大學 === 企業管理系所 === 97 === In today's booming service economy . science and technology have constantly been making powerful changes from manufacturing to service industry; they also have effected changes from the tangible product cost to the intangible product values. However, t...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48968719168537373829 |