| Summary: | 碩士 === 高雄餐旅學院 === 餐旅管理研究所在職專班 === 97 === The study was to review the impact of hotel employees’ willing to retain on the relevant factors, analysis the effect of willing to retain and to compare “different qualities” and “categories” of hotel employees’ trtaining difference. Based upon the empirical survey of objects working at three different types of hotels in Kaohsiung City, the study discoversthe following results:
First, the factors of “sense of accomplishment,” “leadership,” “interpersonal relation,” “promotion,” “benefits,” and “working environment” impact positively toward the employees’ willing to stay in their working positions. Among all, the factor of “leadership” has the deepest impact for those hotels. Second, excepting ages, different personal characteristics, such as genders, education levels, marriage, titles of positions, working experiences, salaries, working secotrs, have no significant effects to the employees’ willing to stay in positions. Third, employees working at different hotels have obvious differentiation toward the willing to stay in positions; those who work at general hotels own the highest significance, next are those who work at international tourism hotels, and those who work at business hotels are the last.
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