THE EFFECT OF AIRLINE PASSENGER COMPARTMENT SERVICE QUALITY ON PASSENGERS'' BEHAVIOURAL INTENTIONS
碩士 === 南華大學 === 旅遊事業管理學系碩士班 === 97 === This paper seeks to improve our understanding for air passengers'' decision-making processes by testing a conceptual model that considers service value, airline service quality, satisfaction, perceived sacrifice, and behavioral intentions. In this s...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/84747828504657579060 |