The Study of the Critical Success Factors for Implementing IT Service Management in the Technology Industry
碩士 === 國立彰化師範大學 === 資訊管理學系所 === 97 === Abstract The evolving IT role was technology provider in the early years, and was changed to service provider recently. The IT department was been promoted gradually not only the office support position but also the role aligned with organization's operati...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/76519785854183595606 |