A Study of Service Quality, Value Proposition and Customer Satisfaction on Internet Banking

碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 97 ===   In the internet age, financial institutions pay more attention on cost saving and strategies development. How the Internet banking services to satisfy customers’ demands will be an important issue on Electronic Financial Service.   In this research, we att...

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Bibliographic Details
Main Authors: Liang-kang Chen, 陳良綱
Other Authors: Huey-wen Chou
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/4d26d2