An Empirical Study of Service Quality and Customer Satisfaction for Pharmaceutical logistics Industry by Refined Kano’s Model
碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 97 ===
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/35511023564640672546 |