Using Kano’s Two-Dimensional Quality Model to Evaluate Purchase-for-you Website Service Quality
碩士 === 國立交通大學 === 管理科學系所 === 97 === Purchase- for -you website is becoming much more popular in these few years. Nowadays, the Internet is filled with on-line stores and which store can earn more customers to come to shop. Thus, the service quality of Purchase- for -you website will be the critical...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01665806845495103118 |