The Selection & Evaluation of Passenger Service Quality Criteria for MRT Systems-A Case Study of Kaohsiung MRT System
碩士 === 國立成功大學 === 交通管理學系碩博士班 === 97 === In general, the meausurement of MRT service quality includes the five di-mensions of PZB service quality,the ACSI model and the MRT’s key perform-ance indicators. However, it does not include specific dimensions for traffic service branch, and just focuses on th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/68332969003143541727 |