A Study on the Service Quality, Relation Marketing, Relation Quality and Customer Loyalty

碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 97 === Being a member of WTO, Taiwan has to remove the protection for some industries according to the regulations, which not only affecting the local commercial activities of the retail stores but also increasing the competition tense between the retail stores and...

Full description

Bibliographic Details
Main Authors: Liang-Chi Yang, 楊良基
Other Authors: Dr.Chin-Shien Lin
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/21359189369647921808