The Study of Customer Loyalty:An Example of Housing Mortgage Loan Customers of a Local Bank

碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 97 === As the financial holding company set up, it needs differences of service quality to attract customers to services. But in fact, the financial institutions have been merge all the time, it makes the banks competition are increase even more intense. Also intere...

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Bibliographic Details
Main Authors: Yu-Hui Huang, 黃郁惠
Other Authors: Chun-Ho Chen
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/z2wfp4