A Study on service systems capabilities

碩士 === 國立政治大學 === 資訊管理研究所 === 97 === Service is provided through the application of service systems, which consist of clients and service providers that interact to co-produce value. However, because of the complexity of the management and modeling of people, technologies, knowledge, activities, pro...

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Bibliographic Details
Main Authors: Yu, Cheng Yu, 游鎮毓
Other Authors: Shang, Shari S. C.
Format: Others
Language:en_US
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/21133518406485053792