A Study of Children’s Extracurricular Education Business Service Quality and Customer Satisfaction–A Case of Cram School in Kaohsiung City
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 97 === The research is conducted to understand parents’ requested service quality for the cram school industry, so as to improve customer satisfaction and provide the cram school practitioners with insights when establishing service strategies. The measures for serv...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2009
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13467375969259823889 |