A Study of the Relationship among Professional Commitment, Emotional Labor, and Service Quality in Nonprofit Organizations’ Employees:the Case for Disability Organizations in Kaohsiung
碩士 === 國立高雄應用科技大學 === 人力資源發展系 === 97 === Feeling good service is an important standard in customers’ mind, and it is also the goal of organizations which offers services. The customer-oriented viewpoint is not only more and more important in profit organizations but also in nonprofit organizations....
Main Authors: | Ya-Ling Kuo, 郭雅玲 |
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Other Authors: | 王湧泉,吳思達 |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/93426836313727890861 |
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