A Study of the Relationship among Professional Commitment, Emotional Labor, and Service Quality in Nonprofit Organizations’ Employees:the Case for Disability Organizations in Kaohsiung

碩士 === 國立高雄應用科技大學 === 人力資源發展系 === 97 === Feeling good service is an important standard in customers’ mind, and it is also the goal of organizations which offers services. The customer-oriented viewpoint is not only more and more important in profit organizations but also in nonprofit organizations....

Full description

Bibliographic Details
Main Authors: Ya-Ling Kuo, 郭雅玲
Other Authors: 王湧泉,吳思達
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/93426836313727890861