The Relationship between Role Ambiguity, Job Satisfaction and Service Quality of International Tourist Hotel Employees
碩士 === 大葉大學 === 管理學院碩士在職專班 === 97 === This study aimed to investigate the relationship among role ambiguity, job satisfac-tion and service quality. In this study, 300 questionnaires were mailed to 10 Interna-tional Tourists Hotels, 221 of which were valid. For analyzing statistics we use descrip-tiv...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2009
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Online Access: | http://ndltd.ncl.edu.tw/handle/78003760050389328360 |