The Relationship between Role Ambiguity, Job Satisfaction and Service Quality of International Tourist Hotel Employees

碩士 === 大葉大學 === 管理學院碩士在職專班 === 97 === This study aimed to investigate the relationship among role ambiguity, job satisfac-tion and service quality. In this study, 300 questionnaires were mailed to 10 Interna-tional Tourists Hotels, 221 of which were valid. For analyzing statistics we use descrip-tiv...

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Bibliographic Details
Main Authors: Chiu-Hui Yang, 楊秋惠
Other Authors: Chien-Yu Chen
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/78003760050389328360