A Study of the Relationship Model among Executives’ Servant Leadership, Employees’ Communication Satisfaction and Service Performance for Financial Services Industry

碩士 === 長榮大學 === 經營管理研究所 === 97 === Fiercely competitive and rapid changing business environment is pressing the corporate need for efficiency optimization. That requires better practice of leadership. Senior managements are to take responsibility in leading staffs to plan on and work towards busines...

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Bibliographic Details
Main Authors: Lin-Yu Chen, 陳怜妤
Other Authors: 陳璧清
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/u5vavx