The study of patients’ waiting time for getting medicine to the service quality and statisfaction of the outpatient pharmacy

碩士 === 中華大學 === 科技管理學系(所) === 97 === Consumers consider waiting time as a sacrifice to get the service, especially in the medical care system. Waiting time for receiving medicine has became one of the “three long, two short” for the medical demerits in the hospital in Taiwan. On literatural reviews,...

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Bibliographic Details
Main Author: 施嘉慶
Other Authors: 陳棟樑
Format: Others
Language:zh-TW
Published: 2009
Online Access:http://ndltd.ncl.edu.tw/handle/53272796113143867550