Applying Customer Relationship Management (CRM) concepts for credit card customer segmentation: An example of T bank

碩士 === 元智大學 === 管理研究所 === 96 === Due to the lack of academic and research documentation for applying CRM on credit card holder; this thesis is aimed to aggregate customer profile, demographics information and bank transactional database to find out different models of contribution for each customer....

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Bibliographic Details
Main Authors: Tsai-Tien Pen, 彭再添
Other Authors: Ja-shen Chen
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/16685609228314025256