Developing a Multiple-customer-needs-based Revised QFD Technique Using Mitchell’s Stakeholder Theory
碩士 === 育達商業技術學院 === 企業管理所 === 96 === The objective of this paper is to develop a multiple-customer-needs-based revised QFD technique by using Mitchell’s stakeholder theory. In responding to this enhanced competition, enterprises increasing recognize that customer satisfaction is crucial for success....
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13061935953993532827 |