The Study on the Relationships Among Service Quality、Corporate Image、Customer Satisfaction and Customer Loyalty in the Hospital Industry

碩士 === 淡江大學 === 管理科學研究所碩士班 === 96 === Traditionally, the quality and price should be equal, Many people think that the cost reduction will lower the quality of products and services, medical services and individual health, however, are closely related, it’s a low degree of industry involvement, ther...

Full description

Bibliographic Details
Main Authors: Chao-Shin Lu, 呂朝勳
Other Authors: Ting-Ko Chen
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/86730553386633367264