Integrating Kano’s Model Into QFD for Satisfaction of Customer’s Needs:A Case of domestic refrigerator
碩士 === 淡江大學 === 企業管理學系碩士在職專班 === 96 === The study via questionnaire, Kano''s Two-Dimensional Quality Model and the analysis of Quality Improvement to realize the values of the customers to quality elements to domestic refrigerator. And via participating in the research and discussion from...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/91192485892093968608 |