The relationships among the job standardization service behavior and service quality of the tourist hotels
碩士 === 世新大學 === 觀光學研究所(含碩專班) === 96 === For the sake of service’s characteristic of international tourist hotel, the employee become a critical key point to effect the successful management. However, nowadays’ research did not clarify the relationship among the standardizing work and service behavio...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
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Online Access: | http://ndltd.ncl.edu.tw/handle/h9ymu8 |