The Study of Impact of Service Quality, Product Quality, andCustomers’ Costs on Customer Satisfaction –An Example of FTTx Subscribers of Chunghwa Telecom Co., Ltd.
碩士 === 東吳大學 === 國際經營與貿易學系 === 96 === The trend slowed down with the global development in economy and increasing the cost to attract new customers. Chunghwa Telecom is facing two extremely urgent great unfavorable environmental factors, such as Taiwanese Broadband subscribers’ already presenting the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/gwab6b |