An study for the relationship between the service performance of marketing specialist on customer satisfaction and customer loyalty in the fieldwork marketing activity of internal L bank

碩士 === 東吳大學 === 企業管理學系 === 96 === Because of the transition of present banking environment, internal banking is faced with intense competition. The object L bank of this research has developed integrated marking strategy in recent years. For fieldwork marketing specialists and related customers, the...

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Bibliographic Details
Main Authors: Ching-Fang Chen, 陳慶芳
Other Authors: Chung-Tzer Liu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/g895by