The study of customer satisfaction and customer loyalty-A Case of mobile telecommunication

碩士 === 東吳大學 === 企業管理學系 === 96 === The development of mobile telecommunication service in Taiwan has advanced to a whole new stage, since the government accomplishes the privatization of the telecommunication service in 1997. In recent years, it is hard for the service providers in Taiwan to attract...

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Bibliographic Details
Main Authors: Yen -Hsiang Chao, 趙彥翔
Other Authors: Chung-Tzer Liu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/un52h3