A Study of Relation among Consumer Complaint Behavor, Biness Recovery and Consumer Satisfation in On-line Buying

碩士 === 中國文化大學 === 國際企業管理研究所 === 96 === Website Without Borders, the characteristics of the time difference, consumers can take full advantage of products, services, information and features, but also access to enterprise competitive advantage and sustained growth of the key factors.All enterprises a...

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Bibliographic Details
Main Authors: LIN HSIN I, 林欣儀
Other Authors: Hung, Shih-Hsiung
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/62745666263427678806