A Study of Competence and Importance Degrees of Information Technology Service Management of Government Information Technology People
碩士 === 國立臺灣科技大學 === 資訊管理系 === 96 === ISO/IEC 20000 (ISO 20000), an international standard to regulate Information Technology Service Management (ITSM), has now been recognized as the best reference and standard by both governments and private organizations all over the world. Based on the official w...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/58999175211220202810 |