A Study of Educational Institution Enhancement Customer Loyalty by Service Quality: SEM Application.
碩士 === 國立臺北大學 === 企業管理學系 === 96 === Nowadays, the service industry takes up the largest part of GDP in developed countries. Thus, the service quality has become the most popular research topic in both of academics and industries in recent years. Especially in terms of customer-oriented concept, ente...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/03866025833902081688 |