An Exploratory Study of the Relationships between 3G Video Service Attributes and Customer Satisfaction
碩士 === 國立中山大學 === 傳播管理研究所 === 96 === This study investigates impacts of factors on customer satisfaction of 3rd generation mobile video services. This research used questionnaire survey and found that these five dimensions, ease of use, service quality, information quality, entertaimnet, and fashio...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/fu7z2b |