An Empirical Study on Loyalty : A Case Study of Management Consulting Company

碩士 === 國立高雄第一科技大學 === 企業管理研究所 === 96 === Following rapid information delivery and consumer behavioral changes, many enterprices position raise the customer satisfaction as the operational goals. However, facing the entrance of new competitiors in the environment, just raising the costomer satisfacti...

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Bibliographic Details
Main Authors: Yu-ning Cheng, 鄭又寧
Other Authors: none
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/r9pvzp