The Inference of Store Image、Perceived Value and Customer Expectation on Customer Satisfaction

碩士 === 國立高雄第一科技大學 === 企業管理研究所 === 96 === In the era of competition, if enterprises want to keep a stage of sustainable operation, they must build great customer satisfaction. As for general department stores, in order to aim to attain customer satisfaction, the store image is very important. Especia...

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Bibliographic Details
Main Authors: Pei-hsuan Chen, 陳沛璇
Other Authors: Tsuen-ho Hsu
Format: Others
Language:zh-TW
Published: 2008
Online Access:http://ndltd.ncl.edu.tw/handle/fc26x8