A Study of Customer to Customer Positive Interaction Behaviors- An Example of Theme Parks
碩士 === 國立東華大學 === 企業管理學系 === 96 === Theme-Park is the service industries which focuses on human. The customer to customer interaction is frequent, and will influences customer’s satisfaction directly and indirectly. Sometimes the customers’ behavior made more influences than the attendants’. Therefo...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2008
|
Online Access: | http://ndltd.ncl.edu.tw/handle/gd8cfb |