Work stressors and job satisfaction: The moderating effects of organizational commitment

• Main Authors: Hsi-Chun Pan, 潘錫君
• Other Authors: Luo Lu
• Format: Others
• Language: zh-TW
• Published: 2008
• Online Access: http://ndltd.ncl.edu.tw/handle/a5wbh5

碩士 === 國立中央大學 === 人力資源管理研究所碩士在職專班 === 96 === The purpose of this study was to explore the negative influence of work stress on job satisfaction. In addition, we also examined the moderating effect of organizational commitment on the relation of work stress and job satisfaction. Eight sources of work stress were assessed, they were: “organizational climate”, “lack of structure”, “work politics”, “job insecurity”, “quantitative workload”, “lack of autonomy”, “interpersonal conflict”, and “work-family conflict”. A summation score was then computed to represent the overall level of work stress. The purposive sampling method was used to conduct surveys with structured questionnaires in the Greater China region (Taiwan, Hong Kong and the mainland China). A total of 380 participants returned valid responses for further analysis. Our results showed that all eight sources and the overall level of work stress had negative impacts on job satisfaction. We also found that organization commitment moderated the relationship between "interpersonal conflicts" and job satisfaction.