The Relationships among Personality Speciality, Working Attitude, Servicing Quality, Working Performance and Customer Satisfaction: An Empirical Study of Domestic Financial Holding Companies
碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 96 === Financial service industry is essential to the customer. Because the content of Service is related to Customer Fund; Customer Satisfactions corresponsively will result from the financial service personnel’s’ working attitude. The relationship between Working...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/82285948153164811108 |