A Study on the Implementation of the Call Center of A Funeral Serice Group
碩士 === 國立中正大學 === 會計與資訊科技所 === 96 === In the modern service industry, nothing is more important than to satisfy the demand of customers in order to increase their loyalty. So, the establishment of an effective call center to acquire customers’ acknowledgement of the services provided has become a k...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/65052274952174327612 |