The Effects of Social Support on Contact Employees’ Service Effort and Turnover Intention: The Mediating Role of Affective Commitment
碩士 === 真理大學 === 管理科學研究所 === 96 === This study examines the effects of social support on turnover intention and service effort by structural equation modeling (SEM). This research presents a conceptual framework for incorporating affective commitment as the mediating variables between social support,...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2008
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| Online Access: | http://ndltd.ncl.edu.tw/handle/52892663916397467632 |