A Study of the Relationship among Customer Expectation, Actual Experience and Satisfaction:the case of Janfusun Fancy World

碩士 === 國立雲林科技大學 === 企業管理系碩士班 === 95 === Due to two-day-off per week policy, people pay much more attention on quality of life; thus, demand of recreation and entertainment has sharply increased. Dude ranches, tourism spots, amusement parks, resort hotel and so on has initiated relevant policies for...

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Bibliographic Details
Main Authors: Feng-Chun Fan, 范鳳娟
Other Authors: Cheng-Hsui Chen
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/18394921092570779615