Service Quality Evaluation of Hemodialytic Care by Quality Function Deployment

碩士 === 東海大學 === 工業工程與經營資訊學系 === 95 === The number of people undergoing hemodialysis increases rapidly each year. The number of dialytic centers also escalates rapidly. Facing pressure form competition, medical providers believe quality service will retain patients. To ensure the quality of service,...

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Bibliographic Details
Main Authors: Yih-Farng Liou, 劉益坊
Other Authors: Chung-Yu Pan
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/42636632645953654085