The Service Quality and Customer Satisfaction index of a Cram School-A Case Study of Cram School in Lingya District of Kaohsiung City

碩士 === 樹德科技大學 === 經營管理研究所 === 95 === Researches on service quality and customer satisfaction index in service industry are not new topics, and numerous documents have been accumulated in this field. However, we have found that rare are the researches on the relationship between cram school students...

Full description

Bibliographic Details
Main Authors: Lin meng-hung, 林孟紅
Other Authors: 鄭芬姬
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/59944546102205399065