The Locus of Control of E-banking customers

The Locus of Control of E-banking customers

碩士 === 靜宜大學 === 企業管理研究所 === 95 === Abstracr Customers get their satisfactions from the service of who encounter with him. At high contact encounter, the manager of service can quickly respond to the customers’ needs, or explain to the customers what they have complained, making sure the customers fe...

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Bibliographic Details
Main Authors:	Yen-Kuang Lo, 羅炎光
Other Authors:	Shu-Hsun Ho
Format:	Others
Language:	zh-TW
Published:	2007
Online Access:	http://ndltd.ncl.edu.tw/handle/26670624310904810147

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