The Locus of Control of E-banking customers
碩士 === 靜宜大學 === 企業管理研究所 === 95 === Abstracr Customers get their satisfactions from the service of who encounter with him. At high contact encounter, the manager of service can quickly respond to the customers’ needs, or explain to the customers what they have complained, making sure the customers fe...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/26670624310904810147 |