The Impact of Walking Around Service on the Waiting Quality ─ Case Study of Waiting Lines in Hospital
碩士 === 靜宜大學 === 管理碩士在職專班 === 95 === Since the customers have increased demands and expectations on the health service quality, the hospitals are not only providing essential daily services to the customers, but are also devoted their efforts to improve the quality of their health services. There are...
Main Authors: | Li-Fen Wang, 王麗芬 |
---|---|
Other Authors: | Ding-Yu Chan |
Format: | Others |
Language: | zh-TW |
Published: |
2007
|
Online Access: | http://ndltd.ncl.edu.tw/handle/35658924985137046696 |
Similar Items
-
The Impact of Customer Characteristics on the Evaluation of Waiting Quality ─Case Study of Waiting Lines in Hospital
by: Li-Chu Chan, et al.
Published: (2002) -
The Study of Waiting Time and Waiting Quality –The Case Study in Taoyuan International Airport
by: Wei-han Wang, et al. -
Waiting-line problems with priority assignment, and its application on hospital emergency department wait-time
by: Chang, Hsing-Ming
Published: (2011) -
Waiting-line problems with priority assignment, and its application on hospital emergency department wait-time
by: Chang, Hsing-Ming
Published: (2011) -
Waiting for the scope: patients' perspectives on wait times for gastroenterology services
by: Naidu, Jayseelan
Published: (2017)