The Impact of Walking Around Service on the Waiting Quality ─ Case Study of Waiting Lines in Hospital

碩士 === 靜宜大學 === 管理碩士在職專班 === 95 === Since the customers have increased demands and expectations on the health service quality, the hospitals are not only providing essential daily services to the customers, but are also devoted their efforts to improve the quality of their health services. There are...

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Bibliographic Details
Main Authors: Li-Fen Wang, 王麗芬
Other Authors: Ding-Yu Chan
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/35658924985137046696