Essence of Quality of services in clothing retailingbusiness－Based on the Framework of Kano’s Model
碩士 === 國立臺灣科技大學 === 管理研究所 === 95 === Abstract The ability to measure quality of service is an important subject in retail services. This study’s main goal is to explore the current clothing retailing business’s quality of service and degree of consumer satisfaction. A common one-dimensional measure...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/u7fjb8 |