Developing a Causal Model of Service Quality Affecting Students’ Loyalty in Technical Colleges

博士 === 國立臺灣師範大學 === 工業教育學系 === 95 === The purpose of this study was to develop a causal model of service quality affecting student’s loyalty in technical colleges. The quantitative questionnaire was developed based on the result of the pilot study using open-ended questionnaire survey. The sample...

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Bibliographic Details
Main Authors: Chien-Hung Chen, 陳建宏
Other Authors: Ming-Hsiung Wu
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/92745692252641058629