The Influence of Power Service Quality on Customer Satisfaction— An Empirical Study of Science Park Customers of Taipower Corporation

碩士 === 國立中山大學 === 企業管理學系研究所 === 95 === Service quality plays an important role in business performance, low cost, customer satisfaction, customer royalty and making profit. Now, the free market of Independent Power Project has a significant impact on Taiwan Power Company (TPC), and TPC will have mor...

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Bibliographic Details
Main Authors: Chih-Min Sun, 孫志敏
Other Authors: Tsuang Kuo
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/zgg76y