The effects of Jaycustomer behaviors to target customers'' emotions
碩士 === 國立中山大學 === 企業管理學系研究所 === 95 === Consumers’ misbehaviors are common in service settings today. Therefore, the traditional idea of “customers first” should be challenged. Besides, the scholars are paying more and more attention on the problems and effects comes from “Jaycustomers”. However, the...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/xdd624 |