A STUDY FOR BALANCED SCORECARD APPLIED TO CITIZEN SERVICES STRATEGY MANAGEMENT OF AIRPORT－A CASE STUDY OF CHIA-YI AIRPORT
碩士 === 南華大學 === 管理科學研究所 === 95 === In the 21st century, civilian airports face server instabilities and competitions under the globalization environment. With the pressure of limited resources and more competitors everyday, it is important for us to find out how airports can meet customers’ needs,...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/9t38ga |