A Study on the Performance of the Customer Service Website of an Electronic Company
碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 95 === How to maintain a tight partnership with customers has already been a critical factor determining whether a company can achieve competitive advantage. Therefore, providing customer with necessary information services, enhancing customer service quality and s...
Main Authors: | Hui-Ling Yen, 閻慧玲 |
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Other Authors: | 范錚強 |
Format: | Others |
Language: | zh-TW |
Published: |
2007
|
Online Access: | http://ndltd.ncl.edu.tw/handle/56536131311470656971 |
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